Privacy Policies
Lëëk Solutions
Before accessing the GÖ.Sac platform, GÖ.Erp and its derivatives, it is important that you read, understand and freely accept these Privacy Policies. This platform, whose name is GÖ.Sac and or GÖ.Erp , is owned, maintained and operated by Lëëk Soluções em Tecnologia , registered with the CNPJ under n. 42.955.839/0001-23. This document aims to provide information on the collection, use, processing and storage of data provided by Users and is in compliance with Law 12.965/2014 (Internet Civil Mark) and with Law No. 13.709/18 (General Law for the Protection of Data).
1. DATE OF AVAILABILITY OF THE TEXT:
This document was drafted and made available on 08/02/2021.
2. EXPLANATION OF TECHNICAL OR FOREIGN LANGUAGE TERMS:
Below are the meanings of technical nomenclatures and terms in the English language:
Cookies: Small text files that are saved on the Internet user's computer and can be retrieved by the website that sent them while browsing. They are primarily used to identify and store information about visitors. Encryption: A set of principles and techniques to encrypt writing, making it unintelligible to those who do not have access to the agreed upon conventions. Person in Charge: Person appointed by the controller and operator to act as a communication channel between the controller, the data subjects and the National Data Protection Authority (ANPD).
IP (or Internet Protocol): Unique identification for each computer connected to a network.
Administrator User: It is responsible for the company before the platform, who will register the Collaborating Users.
Collaborating User: Employees or collaborators in general of the company contracting the platform.
3. USER PRIVACY AND THIRD-PARTY DATA OPERATORS:
3.1. Protecting your privacy is very important to us. Your data is transferred in encrypted form and stored on AWS and Digital Ocean servers, access to which is restricted. In addition, we use firewalls and a security certificate, providing a variety of security technologies and procedures to help protect Users' information.
3.1.1. These servers are independent and have no relation to the present text. Therefore, we recommend that you also read the terms of use and privacy policies of these platforms and see if you agree with all provisions, before using our services.
3.1.2. The online chat companies used (such as: Messenger, Telegram, Agnus Chat) are independent and have no relationship with this text. Therefore, we recommend that you also read the terms of use and privacy policies of these platforms and see if you agree with all provisions, before using our services.
3.2. The servers used by Lëëk Soluções em Tecnologia are equipped with mechanisms able to ensure the security of their data that are located outside Brazil, but remain in countries that provide an adequate level of personal data protection, pursuant to article 33, I of Law n. 13709/18.
3.3. All access records, set of information regarding the date and time of use of a certain internet application from a certain IP address, will be kept by Lëëk Soluções em Tecnologia , under confidentiality, in a controlled and secure environment, for the period minimum of 06 (six) months, pursuant to Law n. 12,965/2014, and article 7, II, of Law 13709/18.
3.4. The User must be responsible and declare themselves solely responsible for all actions, as well as for all information and the veracity of the content they insert on the platform.
4. DATA COLLECTION:
4.1. Data provided by the User: Name, CPF and bank details, the latter only of the Administrator User.
4.2. Information We Collect Indirectly: We collect information indirectly through cookies, such as IP address used, location and visiting times.
4.3. Contact history: Lëëk Soluções em Tecnologia stores information about all interactions already carried out between Users through the platform, such as messages in e-mails, telephone contacts and file uploads, as this will improve your service and make it more efficient. Without this history, probably every time you used the platform you would have to repeat what you have already given us before.
5. PROCESSING OF PERSONAL DATA:
5.1. By accepting this privacy policy, the User understands that the collection and processing of personal data below are necessary for the execution of the contract with Lëëk Soluções em Tecnologia , as per the information presented below.
Type of Personal Data Legal Basis - Purpose
Name
Necessary for the execution of a contract or preliminary procedures related to a contract of which the data subject is a party, at the request of the data subject (Art. 7, V, Law nº 13.709/2018). User Identification. This is essential personal data so that it is possible to contact the User, to respond to their requests and provide targeted responses.
CPF or CNPJ necessary to meet the legitimate interests of the controller or third party (Art. 7, IX, Law No. 13.709/2018). Used to prepare the contract for the provision of services for the platform and for anti-fraud control.
Bank details Required for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject (Art. 7, V, Law No. 13.709/2018).
Collected only from the Administrator User, it is used to prepare the service provision contract and process the payment related to the use of the platform service, this payment is usually via bank slip.
IP (Internet Protocol),
Location,
Reference source,
browser type,
Duration of visit,
visited pages
Compliance with a legal or regulatory obligation by the controller (Art. 7, II, Law No. 13.709/2018). Compliance with article 15 of Law n. 12.965/2014, which imposes the duty of Lëëk Soluções em Tecnologia to maintain the respective records of access to internet applications, confidentially, in a controlled and secure environment, for a period of 6 (six) months
6. SHARING USER DATA:
6.1. Only people strictly necessary for the provision of the service may have internal access to the Users' information.
6.2. User data will not be shared by Lëëk Soluções em Tecnologia with third parties. However, the Administrator User of each company will be responsible for collecting the data and registering their collaborators on the platform.
6.2.1. From the moment the Administrator User has access to this data, they become responsible for the security, treatment and proper sharing of this information, and cannot disclose it for other purposes, in violation of current legislation and this Privacy Policy, under penalty of being liable for all punishments, in particular those of a civil and criminal nature and those applied by the National Data Protection Authority.
6.3. Lëëk Soluções em Tecnologia will not share the confidential data of Users with third parties, except by law or court order.
7. CANCELLATION OF THE PLATFORM, ACCESS ACCOUNTS AND DATA DELETION:
7.1. Cancellation of access accounts by Lëëk Soluções em Tecnologia : Lëëk Soluções em Tecnologia may, at its sole discretion, block, restrict, disable or prevent the access of any User to the platform whenever improper conduct is detected.
7.2. Cancellation of access accounts by the User: Users who want to can directly request the cancellation of the account (login), by the means provided in item 12.
7.3. Data deletion: Upon account cancellation, when the purpose of data processing ends or upon request, the User will have all their data immediately and permanently deleted from the platform, except for data whose maintenance is mandatory by law or regulation, the data necessary for the regular exercise of rights in judicial, administrative or arbitration proceedings, such as access records (set of information regarding the date and time of use of a given internet application from a given IP address), which will be kept, in secrecy, in a controlled and secure environment, for a period of 6 (six) months, pursuant to Law n. 12.965/2014 and with the legal basis of art. 7, II, of the General Law on Personal Data Protection.
8. PERSONAL DATA HOLDER RIGHTS:
8.1. The holder of personal data is entitled to obtain from Lëëk Soluções em Tecnologia , in relation to the data processed by it, at any time and upon request:
8.1.1. Confirmation of the existence of data processing;
8.1.2. Access to data;
8.1.3. Correction of incomplete, inaccurate or outdated data;
8.1.4. Anonymization, blocking or deletion of unnecessary, excessive or processed data in breach of the provisions of Law 13.709/2018;
8.1.5. Data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
8.1.6. Elimination of data processed with the consent of the holder, except in the cases provided for in Law 13.709/2018;
8.1.7. Information on public and private entities with which Lëëk Soluções em Tecnologia shared data use;
8.1.8. Information about the possibility of not providing consent and about the consequences of denial;
8.1.9. Revocation of consent.
9. SECURITY:
Lëëk Soluções em Tecnologia is committed to preserving the stability, security and functionality of the platform, through technical measures compatible with international standards and by encouraging the use of good practices. However, no service available on the internet is fully guaranteed against illegal invasions. In cases where unauthorized third parties invade the system illegally, Lëëk Soluções em Tecnologia will endeavor to find the person responsible for the illegal action, but is not responsible for the damage caused by them.
10. CHANGES IN PRIVACY POLICY:
10.1. Lëëk Soluções em Tecnologia may unilaterally add and/or modify any clause contained in these Privacy Policies. The updated version will be valid for the use of the platform made after its publication. Continued access or use of the website, after disclosure, will confirm the validity of the new Privacy Policies by Users.
10.2. If the change made requires the User's consent, the option will be presented to freely, unequivocally and inform the new text or to refuse it.
10.3. If the User does not agree with the change, he may not provide consent for specific acts or may completely terminate his relationship with Lëëk Soluções em Tecnologia. This termination will not, however, exempt the User from complying with all obligations assumed under the preceding versions of the Privacy Policies.
11. IN CHARGE AND GENERAL PROVISIONS:
11.1. Lëëk Soluções em Tecnologia appoints the person in charge with the electronic address contato@leeksolucoes.com.br , pursuant to art. 41 of the General Data Protection Law, to accept complaints and communications from the data subjects and the National Data Protection Authority, provide clarifications and take measures.
11.2. Lëëk Soluções em Tecnologia has a specific text to regulate the use license, rights, duties, guarantees and general provisions: the Terms of Use. All these documents are inseparably integrated into these Privacy Policies.
12. CONTACT:
12.1. Lëëk Soluções em Tecnologia makes available the e-mail contato@leeksolucoes.com.br to receive all the communications that the Users wish to do.
À Lëëk Solutions in Technology.